Sand N Sea Marine has earned the highest Customer Satisfaction Index score in the dealer network for 2025. This recognition reflects their family-first culture, attention to detail, and unmatched delivery and service process. It highlights what an exceptional dealer experience should be.
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•Sand N Sea Marine earned the top CSI score in 2025 signaling a commitment to quality and transparency and customer experience
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•A family owned and run culture drives every interaction from sales to service with a focus on treating customers like family and delivering hands-on training
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•Relentless attention to detail, clear and honest communication and service team ownership set the standard
Our dealers are more than retail partners. They are an extension of the brand and a direct reflection of a commitment to quality, transparency, and customer experience. That’s why we’re proud to recognize Sand N Sea Marine for earning the highest Customer Satisfaction Index (CSI) score across the entire dealer network for 2025.
This is no small accomplishment.
What the Top CSI Score Really Means
CSI is one of the most important benchmarks tracked. It represents real feedback from real owners, covering the entire ownership journey:
• The buying experience
• Communication and transparency
• Delivery and training
• Service and long-term support
Finishing at the top of a nationwide dealer network speaks volumes about consistency, accountability, and genuine commitment to customers. In short, Sand N Sea Marine didn’t just meet expectations, they exceeded them at every level.
A Culture Built on Family, Trust, and Hard Work
One of the key reasons behind Sand N Sea Marine’s success is their culture. As a family-owned and family-run dealership, pride and personal investment are evident in every customer interaction.
From sales to service, their team operates with a shared mindset:
• Treat customers like family
• Do things the right way, not the easy way
• Stand behind the product long after the sale
• Make the delivery process the most important part of ownership
• Prepare every vessel thoroughly before the owner ever steps aboard
Their technicians spend hours preparing each boat, knowing the final inspector is the owner. No shortcuts, no rushed handoffs.
Every delivery includes hands-on training that goes far beyond the basics:
• Full system walkthroughs from the bilge to the bow lights
• Docking techniques and on-the-water fundamentals
• Real-world guidance designed to build confidence and safety
That family atmosphere isn’t just something customers feel, it’s something they experience throughout the entire ownership journey.
“Being a family-owned dealership, we take every customer experience personally. Comfort is not easy at times for new owners; we pride ourselves in the delivery process as safety is our goal. This recognition means a lot to our entire team because it reflects the effort, care, and pride we put into every Sportsman boat we deliver. We’re grateful for our customers’ trust and proud to represent a brand that shares our values.” — Shane Hunt
Dedication That Sets the Standard
Earning the top CSI score doesn’t happen by accident. It takes:
• Relentless attention to detail
• Clear and honest communication
• Follow-through before and after delivery
• A service team that takes ownership, not shortcuts
Sand N Sea Marine has consistently demonstrated all of the above, setting a benchmark not only for the dealer network but for the marine industry as a whole.
Why This Matters to Owners
When customers choose a boat, they’re investing in more than a hull. They’re investing in a dealer network designed to support them for years to come. Dealers like Sand N Sea Marine help ensure that promise is fulfilled.
For boaters in the Stuart and Treasure Coast area, this recognition should provide confidence that you’re working with a dealership that:
• Puts customer satisfaction first
• Shares a commitment to quality and transparency
• Takes pride in every boat they deliver
Congratulations, Sand N Sea Marine
We extend sincere congratulations to the entire Sand N Sea Marine team on this outstanding achievement. Being named the number one CSI dealer in the network for 2025 is a testament to your hard work, your values, and the family-first culture you’ve built.
Thank you for setting the standard for what an exceptional dealer experience should look like.